We have a 14- day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@josiewear.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@josiewear.com.
As a new business, without a warehouse at the moment, and to prevent overproduction, we prioritize delivering fresh new products quickly. Each item is produced upon order request, ensuring fast shipment directly to you. Most of the time, we are unable and cannot cancel or change the order since the products are made to order and it is sent to our operator in your location as soon as the order is placed.
If you’d like to cancel or change the product, contact info@josiewear.com or reach us directly through our contact center, as soon as possible.
Thank you for being a part of our journey. as we continue to grow and expand our offerings. we appreciate your understanding, Your support means the world to us.
please read more about our Return policy via the link below
/policies/refund-policy
